Monthly Archives: April 2009

avinash-kaushik-analyticsAvinash Kaushik from Google says to Ad Age about Analytics:

“There is no pat answer; it really depends on what your business needs. Here are some examples: E-commerce sites should look at bounce rates, revenue, days and visits to purchase, and conversion rate. Blogs should measure RSS-feed subscribers. Newspapers (or other content sites) should monitor length and depth of visit. Facebook should consider visitor loyalty and recency.”

This is a great and simple observation that sums up the logic behind analytics and also could be applied in the offline world. The goal of any analysis is to transform information into insights. In between the process, analysts might lose themselves in a multitude of information coming from the wide range analytics or today’s huge information sources might provide us. If you scan information with a goal and purpose well settled before, you’ll come up with better conclusions faster, and most importantly, with great insights.

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social-mediaWe have watched throughout these last years the ascending power of social media, namely the curious and frequent rising stars coming out of YouTube. Within the most watched videos on YouTube varying from user generated, entertainment shows, and brand’s viral videos, today I don’t doubt that maybe we’ve never seen such a fast rise to the stardom as with Susan Boyle. In 7 days and as I write, “Susan Boyle” hit:

  • 3.120 search hits on YouTube, equivalent to hundreds of videos.
  • First result page on YouTube displaying 20 videos exceeds 34 million views.
  • The single most viewed video has 22 million views and 115.601 comments.
  • Google returns 3.770.000 results, Yahoo 7.870.000 results.
  • Facebook fan group already has 403.431 fans, new comments in seconds.
  • In half an hour, the fan group grew aprox 6.9%, with more 27.753 fans.
  • Twitter has already millions of tweets, went on to the trending topics.
  • Flickr presents 98 results for pictures featuring Susan Boyle.
  • Digg has 322 results with the most ‘Dugg’ scoring 7.326 Diggs.
  • Technorati gets 1.947 results and Delicious 519 results.
  • Squidoo already has about 16 lenses on Susan Boyle.

British and US TV networks are constantly broadcasting the phenomenon in each of its programs, along with many and many other networks around the world. This is an amazing phenomenon, and the core of it is that Susan Boyle was able to touch each of its viewers by her voice, presence and simplicity. The empathy created is amazingly released and amplified in social media.

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